What the Canvas Agent can do
- Read incidents, services, on-calls, and escalation policies.
- Acknowledge or update incidents.
The Canvas Agent reads from a connected tool without asking.
Before it creates, updates, or deletes anything there, it asks you to approve that specific call.
To learn more, visit Approving write actions.
Connecting PagerDuty
- Navigate to Canvas > Connectors.
- Find PagerDuty in the connector list.
- Select Connect.
- Authorize Honeycomb from the PagerDuty authorization page.
Turning PagerDuty on or off
- In a Canvas chat, select the plus (
+) button. - Choose Connectors.
- Use the toggle beside PagerDuty.
Disconnecting PagerDuty
- Navigate to Canvas > Connectors.
- Find PagerDuty and select Manage.
- Select Disconnect.