Connect your Atlassian account to let the Canvas Agent use Jira and Confluence during an investigation.
Connectors work on a per-user basis.
You connect your own account and the Canvas Agent uses the connected tool as your account.
Connecting a tool does not connect it for anyone else on your Honeycomb Team.
There are no Team-level connector controls yet.
What the Canvas Agent can do
- Search Jira issues and Confluence pages.
- File or update Jira issues and Confluence pages.
The Canvas Agent reads from a connected tool without asking.
Before it creates, updates, or deletes anything there, it asks you to approve that specific call.
To learn more, visit Approving write actions. Access this connector grants
Atlassian’s authorization covers every product your account can reach, which is broader than Jira and Confluence alone.
The Canvas Agent authenticates to Atlassian with your identity.
It can reach the Jira projects, Confluence spaces, and other Atlassian content your account can see.
It can also create or update items there, with your approval.
Connecting Atlassian
- Navigate to Canvas > Connectors.
- Find Atlassian in the connector list.
- Select Connect.
- Authorize Honeycomb from the Atlassian authorization page.
Atlassian shows a Connected badge once the connection succeeds.
Turning Atlassian on or off
- In a Canvas chat, select the plus (
+) button.
- Choose Connectors.
- Use the toggle beside Atlassian.
Disconnecting Atlassian
- Navigate to Canvas > Connectors.
- Find Atlassian and select Manage.
- Select Disconnect.
To learn more, visit Canvas Connectors. 
