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Connect your incident.io account to let the Canvas Agent bring incident context into an investigation.
Connectors work on a per-user basis. You connect your own account and the Canvas Agent uses the connected tool as your account. Connecting a tool does not connect it for anyone else on your Honeycomb Team. There are no Team-level connector controls yet.

What the Canvas Agent can do

  • Read incidents, alerts, and on-call schedules.
  • File or update incidents.
The Canvas Agent reads from a connected tool without asking. Before it creates, updates, or deletes anything there, it asks you to approve that specific call. To learn more, visit Approving write actions.

Connecting incident.io

  1. Navigate to Canvas > Connectors.
  2. Find incident.io in the connector list.
  3. Select Connect.
  4. Authorize Honeycomb from the incident.io authorization page.
incident.io shows a Connected badge once the connection succeeds.

Turning incident.io on or off

  1. In a Canvas chat, select the plus (+) button.
  2. Choose Connectors.
  3. Use the toggle beside incident.io.

Disconnecting incident.io

  1. Navigate to Canvas > Connectors.
  2. Find incident.io and select Manage.
  3. Select Disconnect.
To learn more, visit Canvas Connectors.