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Common Issues with Honeycomb Alerts

If you need to troubleshoot alerts issues in Honeycomb, explore these solutions to common issues.

SLOs 

Troubleshoot alert issues related to Service Level Objectives (SLOs).

Exhaustion Time Burn Alert 

Because an incident can dramatically deplete your SLO budget, an Exhaustion Time burn alert may take a long time to resolve even after addressing the incident and deploying a fix. It takes time for this data to age out and recovery to occur.

This means that an Exhaustion Time burn alert will remain in a fired state after triggering. If your budget stabilizes, and then starts burning again without ever going back above zero percent (0%), you will not be alerted a second time. If this scenario is not ideal, you can do one of the following:

• Configure a Budget Rate Alert: Budget Rate Alerts fire regardless of your current budget.
• Reset your SLO Budget. This will erase past failed events in your SLO window, which may impact your charts.