Common Issues with Integrations | Honeycomb

Common Issues with Integrations

If you need to troubleshoot your integrations with Honeycomb, explore these solutions to common issues.

To ask questions and learn more, visit our Support Knowledge Base or join our Pollinators Community.


Troubleshoot issues related to PagerDuty.

You do not receive alerts from PagerDuty when a trigger fires 

If there are gaps in your escalation policy schedule, PagerDuty will not create an incident if no responder is on-call during the moment the trigger fires.

Examine your PagerDuty escalation policy to ensure that a responder is always on-call in PagerDuty.