General
Troubleshoot general alert issues.Relational fields do not show up when working with SLOs or Triggers
We do not support relational fields in SLOs, Triggers, or Calculated Fields. To emulate the functionality of relational fields, propagate the data you would like to see on to the spans so you can filter on them. For example, if you have data on a root span that you would like to be available to a child span, propagate that data to the child spans.SLOs
Troubleshoot alert issues related to Service Level Objectives (SLOs).Exhaustion Time Burn Alert
Because an incident can dramatically deplete your SLO budget, an Exhaustion Time burn alert may take a long time to resolve even after addressing the incident and deploying a fix. It takes time for this data to age out and recovery to occur. This means that an Exhaustion Time burn alert will remain in a fired state after triggering. If your budget stabilizes, and then starts burning again without ever going back above zero percent (0%), you will not be alerted a second time.
If this scenario is not ideal, you can do one of the following:
- Configure a Budget Rate Alert: Budget Rate Alerts fire regardless of your current budget.
- Reset your SLO Budget. This will erase past failed events in your SLO window, which may impact your charts.