Supported Product Versions

Honeycomb provides support in alignment with our terms of service and pricing plans.

Levels

The types of support provided by Honeycomb include:

Level	Description
Supported	These items are in active development and are supported by Honeycomb. We may provide both new features and bug fixes (if applicable).
Maintained	No plans exist to add significant new features to these items, but we will provide security updates and critical bug fixes (if applicable) for these items.
Unsupported	These items are deprecated and are no longer supported by Honeycomb. We advise users to move to newer versions or products.

Libraries and SDKs

Note

Honeycomb supports using all supported versions of OpenTelemetry products, including the OpenTelemetry Collector, Kubernetes Operator, SDKs, and other integrations that use the OpenTelemetry Protocol (OTLP).

For Beelines and Honeycomb OpenTelemetry Distribution users, we advise migrating to OpenTelemetry.

Item	Version	Support Level	Release Stage
OpenTelemetry SDK (all languages)	All OpenTelemetry-supported	Supported	N/A
Honeycomb OpenTelemetry Web SDK	0.x	Supported	Beta
Honeycomb OpenTelemetry Distribution (all languages)	All	Maintained	Maintenance We recommend migrating to OpenTelemetry
Beelines (all languages)	All	Maintained	Maintenance We recommend migrating to OpenTelemetry
Libhoney (all languages)	All	Maintained	Maintenance

Sampling

Product	Version	Support Level	Release Stage
Refinery	2.x	Supported	Generally Available (GA)
Refinery	1.x	Unsupported	Deprecated (July 31, 2024) We recommend migrating to Refinery 2.x

Kubernetes