Interact with Service Map
At the top, the Service Map summarizes how many services are displayed.

Service Map will display a maximum of 300 services.
If your map is larger than 300 services, apply filters to focus on a set of services important to you.
p95 duration information.
Select Isolate in the hover box to activate Isolate Mode.
Hovering on a service also highlights that service’s dependencies within the Service Map.
The right side panel displays details about services and lists a sample of related traces.

- view details about the entire map in Overview, or about a selected service or edge
- access a sample of traces
Service
Each Service is represented by a circular node. The size of the service represent the relative volume of requests that the service receives compared to other services in your environment. Services in purple have the highest number of dependencies, or combined incoming and outgoing services. The service’s labels display theservice.name value and its p95 duration.
Disconnected services display separately from the main set of connected services.
Disconnected services are services that do not communicate to or reference other services.
Select a service to populate its details in the right side panel.
Edge
An Edge, or line, represent communication between two services. The thickness of the edge represents the relative volume of requests between the two services compared to other services. When it appears, the edge’s label displays itsp95 duration.
Select an edge to populate its details in the right side panel.
Right Side Panel
The right side panel displays details about services, lists a sample of related traces, and provides the ability to filter and highlight. The panel’s title indicates if it summarizes the Overall Service Map, a specific service by its name, or a selected edge. The panel displays an Overall view when the map initially loads, or when no service or edge is selected. All services are displayed in an alphabetized list with theirp95 durations.
Disconnected appears in the Services list with the total of disconnected services present.
Disconnected services are services that do not communicate to or reference other services.
When a Service is selected, the side panel displays:
- Service Name
- Service
p95Latency: Thep95duration for this service to respond to requests - Traces: a sample of five related traces within the selected time range
- Incoming Services: a list of services that send requests to this service, and the
p95duration between the selected service and the incoming service - Outgoing Services: a list of services that this service sends requests to, and the
p95duration between the selected service and the outgoing service
- Edge
p95Latency: Thep95duration for the receiving service to respond to the requesting service - Traces: a sample of five related traces within the selected time range
- The requesting service and its overall
p95latency - The receiving service and its overall
p95latency
Search Services
In the right side panel, use Search services to enter terms and search for a specific service. As you type, Honeycomb updates the list of displayed services.
Traces
In the right side panel, Service Map provides sample traces that correspond to the Service Map. When selecting a service or edge, the right side panel updates to display a list of five traces that contain the selected service(s).
service.name = <service>.
For an edge, See More creates a query with a filter where <service 1> calls <service 2> = true.
This unique filter includes a custom-created Honeycomb calculated field, specific for this query, to isolate traces where the requesting service (<service 1>) calls the receiving service (<service 2>).
If any filter is applied to Service Map, See More creates a query as described above and includes an additional calculated field-based filter where the applied filter’s conditions are also met.
Select Services
In the Services dropdown, enter one or more service names to modify the Service Map display and show only the entered service(s). As you type, Honeycomb autocomplete prompts with selectable service names.
Filter Traces
In the Filter Traces dropdown, enter fields to modify the Service Map display and show only services with traces that contain at least one span that matches the entered criteria. To define a filter, enter a field name, operator, and field value. As you enter terms, Honeycomb autocomplete prompts with selectable field options.
Route preset to filter for all routes that contains /checkout.
The following environment-wide preset filters are available and based on each dataset’s dataset definitions:
- Name
- User
- Error
- Route
- Status Code
Isolate Mode
Isolate Mode focuses the map to display a single service and its immediate dependents.
Gateways
Use Gateways to illustrate which services communicate to another through a known gateway.
p95 latency.

Entry Services
Use Entry Services to highlight which services are in the root span of any trace.