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Choose the plan that fits your team’s needs. Update your Honeycomb pricing plan at any time. Upgrade to access higher event volume and advanced features, switch between paid plans, or downgrade to a different plan level as your requirements change.

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Before you Begin

Before you change your pricing plan, make sure you have:
  • A Honeycomb account. If you don’t have an account yet, sign up for a Free plan:
    Your account region determines where Honeycomb stores your data. Choose US-based or EU-based storage based on your data residency requirements.
  • Team Owner role. Only Team Owners can change billing settings and update plans.

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Compare Available Plans

Honeycomb offers multiple plan levels to fit different team sizes and needs:
  • Free: Get started with core observability features at no cost.
  • Pro: Access flexible event volume tiers and advanced features.
  • Enterprise: Customize a solution for large-scale deployments.
For detailed feature comparisons and pricing information, visit Honeycomb Pricing Plans.

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Change Your Plan

To complete this task, you must be a Team Owner.
To change your Team’s pricing plan:
  1. Select Account (your avatar) from the navigation menu, then choose Team Settings.
  2. On the Team Settings page, select the Billing view. The Billing view shows your current plan and billing information.
    Screenshot showing the Billing tab with current plan information and Update Plan button
  3. Select Update Plan.
  4. On the Select Your Plan page, review the available plans and select Select Plan next to your preferred option.
    Screenshot showing available plan tiers with Select Plan buttons
    Enterprise plans offer custom configurations and pricing. To explore Enterprise options, select Contact Sales.
  5. Select Add Payment to continue to the payment details page.
  6. Enter your payment information:
    • Credit card number, expiration date, and security code
    • Billing address associated with your credit card
    • Promo code (if you have one)
    Screenshot showing the Add Payment Method page with credit card and billing address fields
  7. Choose your billing cycle:
    • Monthly: Pay each month.
    • Yearly: Pay annually (typically includes a discount).
  8. Review the Terms of Service, then select Add Payment.
  9. In the confirmation modal, review both your current plan and selected plan details, then select Confirm.
    Screenshot showing the confirmation modal with current and selected plan comparison
After you confirm, Honeycomb returns you to the Billing view. Your new plan appears immediately, and your billing history updates with the purchase date and status.