> ## Documentation Index
> Fetch the complete documentation index at: https://docs.honeycomb.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshoot: Overview

> Find solutions to common issues, get customer support, track recommended migrations, and stay up to date on product lifecycle and release stages.

Honeycomb provides resources to help you find solutions when troubleshooting your Honeycomb implementation, and recommended migrations to ensure you get the most out of your investment.

## Get Support

<Card title="Customer Support" href="/troubleshoot/customer-support/">
  Explore the support resources available to you when you are experiencing a challenge with Honeycomb.
</Card>

<Card title="Honeycomb Community" href="/troubleshoot/community/">
  Join Pollinators, Honeycomb's extended community, to expand your network, find opportunities for speaking and writing about observability, and connect on using Honeycomb in the workplace. Pollinators get help with Honeycomb from our staff and other customers, and regularly are given the opportunity to provide feedback to inform new features.
</Card>

## Common Issues

<Card title="Sending Data" href="/troubleshoot/common-issues/sending-data/">
  Explore common issues with sending data to Honeycomb.
</Card>

<Card title="Data in Honeycomb" href="/troubleshoot/common-issues/data-in-honeycomb/">
  Explore common issues with data ingest in Honeycomb.
</Card>

<Card title="Queries" href="/troubleshoot/common-issues/queries/">
  Explore common issues with Query Builder, Query Assistant, and Calculated Fields.
</Card>

<Card title="Visualization" href="/troubleshoot/common-issues/visualization/">
  Explore common issues with visualization, including Honeycomb Home, Board Templates, and Service Map.
</Card>

<Card title="Investigating Issues" href="/troubleshoot/common-issues/investigating/">
  Explore common issues when investigating and finding outliers with BubbleUp.
</Card>

<Card title="Configuring Honeycomb" href="/troubleshoot/common-issues/configuring-honeycomb/">
  Explore common issues with configuring Honeycomb, especially when configuring team access through Google, Okta SAML, and Microsoft Entra ID SAML SSO.
</Card>

<Card title="Sampling" href="/troubleshoot/common-issues/refinery/">
  Explore common issues with sampling and Refinery.
</Card>

<Card title="Integrations" href="/troubleshoot/common-issues/integrations/">
  Explore common issues with integrations.
</Card>

## Honeycomb Product Lifecycle

<Card title="Release Stages" href="/troubleshoot/product-lifecycle/release-stages/">
  Understand how Honeycomb stages, releases, and retires product functionality.
</Card>

<Card title="Supported Product Versions" href="/troubleshoot/product-lifecycle/supported-versions/">
  Identify the product versions that Honeycomb supports.
</Card>

<Card title="Beta Experiences" href="/troubleshoot/product-lifecycle/experimental-features/">
  Explore available beta experiences that you can participate in.
</Card>

<Card title="Migration Process" href="/troubleshoot/product-lifecycle/migration-process/">
  Understand Honeycomb's migration process and learn about what you can expect from us to support you during your migration.
</Card>

<Card title="Recommended Migrations" href="/troubleshoot/product-lifecycle/recommended-migrations/">
  Identify migrations that Honeycomb recommends, understand their impact, and access resources to help you migrate.
</Card>